CEEK Refunds & Returns Policy

We want you to be happy with our CEEK products. If you are not satisfied with your purchase, you have up to 14 days from the time you receive your item(s) to initiate a return. You may return your undamaged CEEK products for a refund. A 25% open box fee will be assessed on any opened unit. A 15% restocking fee will be assessed on unopened returns. Please or call 1(877) 407-9797 to request a return. All products must be returned in the original packaging, including any accessories, manuals, and documentation.

How to Return An Item

Ship your item back to

CEEK VR INC

Attn: Returns

1680 Michigan Ave Ste 700

Miami beach, FL 33139


Refunds

Your refund will be issued to your original payment method. Kindly note that refunds can only be issued to the original purchaser.


Incorrect or damaged items

If you received the wrong or damaged product, please contact CEEK Customer Service at 1- (877) 477-9797 during our hours of operation, Mon-Fri 9am to 9pm EST


Problems with your product

If you're having trouble with your new product, please visit the Support page

Get Your VR Headset

Enjoy exclusive premium concerts, movies, games and other exciting experiences in massive VR Venues.